Refund and Cancellation Policy

1. Free trial

New organisations get 7 days of the Know-it-all plan for free, with no payment details needed. If you don't pick a plan by the end of the trial, you aren't charged. Yesboss pauses, and your chats and tasks stay available for 14 days in case you change your mind. After that, the workspace becomes read-only. If you still haven't picked a plan 90 days later, we delete it, after emailing the Owner and admins 30 days and 7 days before.

2. Cancelling

• The Owner or an admin can cancel from Settings, Billing in the app, which opens Stripe's billing page. You can also email hello@yesboss.si from your organisation's billing email address.
• Cancelling stops all future charges. Your plan keeps working until the end of the month you've already paid for.
• After that, you have 30 days to export your chats and tasks before we delete them, as our Privacy Policy describes.

3. Changing plan or team size

• Moving to a higher plan, or adding people, takes effect immediately. The difference for the rest of the month is charged straight away.
• Moving to a lower plan, or removing people, takes effect from your next billing date. Until then, you keep what you've paid for.
• The minimum charge of $5 per organisation per month always applies.

4. Refunds

All payments for Yesboss are final and non-refundable, including for unused time, unused seats and plan changes. That's why every organisation gets a free 7-day trial of our highest plan first, with no card needed.

If you think a charge is wrong, email hello@yesboss.si with your organisation's name and the invoice number, and we'll look into it.

Nothing in this policy affects rights you have under consumer protection law.

5. Delivery of the service

Yesboss is an online software service. Nothing is shipped. Your organisation can use it straight after signing up at app.yesboss.si, and people you invite get access once they accept their email invitation. Invoices and receipts are emailed and available in Settings, Billing.

6. Contact

Billing questions: hello@yesboss.si. We provide support by email only. More on our contact page.